Refund Policy
Our Return and Refund Policy was last updated 12 February 2024
Thank you for shopping at e-invites.in.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to e-Invites
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase invitations/cards from us.
“Website” refers to e-invites.in, accessible from https://e-invites.in
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Refund Policy for e-Invites Online Store
At e-Invites, we strive to provide our customers with high-quality digital products that meet their expectations. However, due to the nature of our digital products, we do not offer refunds for any purchases made on our online store.
Here's a detailed explanation of our refund policy:
1. Digital Products: As e-Invites specializes in digital products, once a purchase is made, the customer gains access to the digital content in 24hrs. Therefore, we are unable to offer refunds for any digital products purchased on our website.
2. Quality Assurance: We take great pride in the quality of our digital products and ensure that they meet the highest standards before making them available for purchase. If you encounter any issues or have concerns about the quality of our products, please contact our customer support team, and we will do our best to address your concerns.
3. Previews and Samples: We provide previews and samples for most of our digital products, allowing customers to get a clear idea of what they are purchasing. We encourage customers to thoroughly review these previews before making a purchase to ensure that the product meets their expectations.
4. Customer Support: If you have any questions or concerns about our products or services, please do not hesitate to contact our customer support team. We are committed to providing excellent customer service and will do our best to assist you with any issues you may encounter.
5. Responsibility of the Customer: It is the responsibility of the customer to ensure that they have reviewed all available information about the product, including previews and samples, before making a purchase. By making a purchase on our website, the customer acknowledges and accepts the terms of our refund policy.
In summary, e-Invites does not offer refunds for digital products purchased on our online store. We encourage customers to review previews and samples before making a purchase and to contact our customer support team if they have any questions or concerns.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: +91-9078024567